Website Terms of Use and Terms of Sale

Effective Date: June 20, 2026

Last Updated: June 20, 2026

1. Acceptance of These Terms

Welcome to the website operated by The Portal at Living Energy ("Company," "we," "us," or "our").

These Website Terms of Use and Terms of Sale ("Terms") govern your access to and use of:

Our website;
Any webpages, customer portals, online stores, booking tools, and account features operated through the Website;
Products and services offered for purchase through the Website;
Appointment scheduling and related communications;
Classes, workshops, memberships, events, or programs offered through the Website;
Promotional programs, when applicable; and
Other content, functionality, or services made available through the Website.

The website and its associated online features are collectively referred to in these Terms as the "Website."

Please read these Terms carefully before using the Website. By accessing the Website, creating an account, scheduling an appointment, making a purchase, or otherwise using an online feature, you agree to be legally bound by these Terms and by our Privacy Policy.

Additional policies may apply to particular transactions or services, including our:

Appointment and Cancellation Policy;
Shipping Policy;
Return and Refund Policy;
Membership or Subscription Terms;
Event or Workshop Rules;
Gift Card Terms; and
Promotion or Giveaway Rules.

Those additional policies are incorporated into these Terms when they are presented in connection with the applicable transaction or service.

If you do not agree to these Terms, do not use the Website, submit information through it, schedule an appointment, or make a purchase through it.

A separately signed written agreement between you and the Company will control to the extent it directly conflicts with these Terms.

2. Eligibility and Authority

You must be at least 18 years old and legally capable of entering into a binding agreement to create an account or complete a purchase through the Website unless we expressly permit a parent or legal guardian to act on behalf of a minor.

By using the Website, you represent that:

You meet the applicable age requirements;
You have the legal authority to enter into these Terms;
The information you provide is accurate and complete;
You are not prohibited by law from using the Website or purchasing the applicable product or service; and
When acting for a company or another person, you have authority to bind that company or person.

A parent or legal guardian who schedules an appointment, makes a purchase, or authorizes Website use for a minor accepts responsibility for the minor's participation and compliance with these Terms.

Certain products, services, events, or experiences may have additional age, health, safety, or participation restrictions. Those restrictions will be stated in the relevant description, intake form, waiver, or booking process.

3. Changes to These Terms

We may revise these Terms periodically to reflect changes to the Website, our business practices, products, services, technology, or legal obligations.

Revised Terms will be posted on this page with an updated "Last Updated" date. Material changes may also be communicated through the Website, by email, or through another reasonable form of notice.

Unless otherwise stated, revised Terms apply prospectively beginning when they are posted or on the effective date identified in the notice.

Your continued use of the Website after revised Terms become effective constitutes acceptance of those revisions. Changes to dispute-resolution provisions will not ordinarily apply retroactively to a dispute for which both parties had actual notice before the revised provision took effect.

4. Website Access and Availability

We may modify, suspend, restrict, or discontinue any part of the Website at any time, with or without prior notice, subject to applicable law.

We do not guarantee that:

The Website will always be available;
Every feature will remain available;
Access will be uninterrupted;
Information will always be current;
Errors will always be corrected immediately; or
The Website will operate on every browser, device, or operating system.

Scheduled maintenance, technical problems, security concerns, third-party service failures, internet interruptions, emergencies, or circumstances outside our control may affect Website availability.

We are not responsible for losses caused solely by temporary Website unavailability except where liability cannot lawfully be excluded.

You are responsible for obtaining and maintaining the equipment, internet access, browser software, and other resources needed to use the Website.

5. Customer Accounts and Account Security

Certain Website functions may require you to create an account.

When creating or maintaining an account, you agree to provide information that is accurate, complete, and current. You may not impersonate another person, create an account using false information, or use another person's account without authorization.

You are responsible for:

Maintaining the confidentiality of your username and password;
Using a strong and unique password;
Restricting access to your device and account;
Reviewing activity occurring through your account;
Signing out when using a shared or public device; and
Promptly notifying us of suspected unauthorized access.

You may not sell, transfer, lend, share, or assign your account to another person without our written approval.

We may suspend, limit, or close an account when we reasonably believe:

The account information is inaccurate or fraudulent;
The account has been compromised;
The account is being used unlawfully;
A payment dispute or chargeback requires investigation;
The user has violated these Terms;
Continued access may create a security or safety risk; or
Suspension is otherwise reasonably necessary to protect the Company, its customers, or others.

Closing an account does not eliminate payment obligations, transaction records, waivers, releases, or other provisions intended to remain effective after account closure.

6. Appointments and Reservations

The Website may allow customers to request, schedule, reschedule, or cancel appointments.

An appointment is not necessarily confirmed merely because a request was submitted. An appointment is confirmed when you receive a confirmation from us or from our authorized scheduling provider.

You are responsible for reviewing the confirmation and promptly reporting any error in the date, time, location, service, participant information, or price.

Appointment availability is subject to:

Staff and facility availability;
Business hours;
Equipment availability;
Safety requirements;
Service eligibility;
Maintenance or closure;
Payment or deposit requirements; and
Other reasonable operational limitations.

We may contact you regarding an appointment using the telephone number, email address, or other contact information you provide.

6.1 Deposits and Advance Payments

Certain appointments, events, or services may require a deposit or full advance payment.

Any applicable deposit requirement, refundability, cancellation deadline, and rescheduling rule will be disclosed before the reservation is completed or in the applicable Appointment and Cancellation Policy.

Unless otherwise stated, required deposits are applied toward the scheduled service.

6.2 Cancellations, Rescheduling, Late Arrival, and Nonattendance

Appointments are governed by the cancellation and rescheduling terms displayed during booking or available in our Cancellation, Rescheduling & No-Show Policy.

Depending on the service, late cancellation, failure to attend, or late arrival may result in:

Loss of a deposit;
A cancellation or nonattendance charge;
Reduction of the available service time;
A requirement to reschedule;
Ineligibility for a refund; or
Restrictions on future booking.

We will not knowingly charge a fee that was not reasonably disclosed before booking.

When the Company must cancel an appointment, we may offer rescheduling, account credit, or a refund of the amount paid for the canceled service, as appropriate. We are not responsible for unrelated travel, lodging, lost wages, or incidental expenses unless required by law.

6.3 Appointment Communications

Operational appointment messages may include confirmations, reminders, changes, payment notices, preparation instructions, and follow-up information.

These messages are transactional rather than promotional and may continue even when you have opted out of marketing communications, to the extent permitted by law.

7. Nature of Our Products and Services

Our products and services may include retail goods, crystals or minerals, decorative objects, jewelry, books, gifts, wellness accessories, classes, spiritual or reflective experiences, relaxation services, sound or vibration experiences, light-and-sound sessions, aura photography or interpretation, meditation-oriented services, and other offerings described on the Website.

The availability of any particular offering may change without notice.

Descriptions are intended to explain the general nature of an offering. Individual experiences and results will vary.

Nothing on the Website guarantees a particular emotional, spiritual, physical, financial, interpersonal, or therapeutic outcome.

8. Important Wellness, Spiritual, and Medical Disclaimer

The Website and our products, content, interpretations, classes, and services are provided for general educational, relaxation, spiritual, reflective, cultural, lifestyle, or entertainment purposes unless expressly stated otherwise.

We are not acting as a physician, psychologist, psychiatrist, therapist, licensed healthcare provider, pharmacist, dietitian, attorney, financial adviser, or other regulated professional merely by offering Website content, retail products, or the services described above.

Unless a particular service is expressly provided by an appropriately licensed professional acting within the scope of that professional's license:

Our services do not constitute medical or mental-health care;
We do not diagnose diseases, disorders, injuries, or health conditions;
We do not prescribe medication or treatment;
We do not provide emergency care;
We do not replace professional medical or mental-health evaluation;
We do not guarantee healing, prevention, or relief from any condition; and
We do not advise customers to stop, replace, or modify professional treatment.

Statements involving energy, chakras, auras, spiritual properties, intuitive impressions, vibrational concepts, symbolism, traditional practices, crystal associations, or similar subjects describe spiritual, cultural, historical, experiential, or belief-based perspectives. They should not be understood as scientifically established medical conclusions unless we expressly identify reliable supporting evidence.

Aura photographs, readings, interpretations, intuitive observations, and similar services are subjective. They are intended for personal reflection or entertainment and should not be used as the sole basis for medical, legal, financial, employment, relationship, or other significant life decisions.

Customer testimonials describe individual experiences. They do not guarantee that another customer will experience the same result.

8.1 Seek Qualified Professional Care

Do not disregard, delay, or discontinue professional medical advice because of information presented on the Website or during one of our services.

Consult a qualified healthcare professional regarding:

Symptoms or suspected medical conditions;
Pregnancy;
Epilepsy or seizure sensitivity;
Photosensitivity;
Implanted or electronic medical devices;
Hearing concerns;
Cardiovascular conditions;
Medication interactions;
Mobility or balance limitations;
Mental-health concerns;
Sensitivity to sound, vibration, flashing light, fragrance, or enclosed spaces; or
Any uncertainty about whether a product or service is appropriate for you.

Call emergency services immediately when experiencing a medical or mental-health emergency.

8.2 Safety Instructions and Contraindications

Certain products or experiences may include sound, vibration, light, electrical equipment, pressure, reclining equipment, fragrance, heat, movement, or sensory stimulation.

You agree to:

Review all warnings and instructions;
Complete required intake or acknowledgment forms honestly;
Inform staff of relevant limitations or concerns;
Stop participation and notify staff if you experience discomfort;
Use products only as directed; and
Consult an appropriate professional when uncertain about safety.

We may decline, interrupt, modify, or end a service when we reasonably believe continuing would create a health, safety, behavioral, equipment, or operational concern.

Refusal to provide a service for a legitimate safety reason does not constitute discrimination or an admission that the service is inherently unsafe.

8.3 Product Information

Information about herbs, supplements, oils, topical products, crystals, minerals, sound devices, light devices, or other wellness-related items is provided for general informational purposes.

You are responsible for reviewing:

Ingredient lists;
Allergy information;
Manufacturer warnings;
Age restrictions;
Usage instructions;
Contraindications;
Care instructions; and
Applicable professional advice.

Do not ingest, apply, burn, heat, or otherwise use a product in a manner not intended by its manufacturer or clearly described by us.

9. Natural Materials and Handmade Products

Some products may be natural, handmade, hand-finished, vintage, artisanal, or individually produced.

Natural stones, minerals, crystals, wood, shells, metals, ceramics, glass, textiles, and handmade goods may vary in:

Color;
Pattern;
Clarity;
Shape;
Texture;
Weight;
Dimensions;
Surface markings;
Inclusions; and
Finish.

These variations are not necessarily defects. Website photographs are representative, and the specific item received may differ slightly because of natural variation, lighting, display settings, camera processing, or differences between production batches.

Where a listing is for the exact photographed item, the product page will ordinarily state that fact.

Descriptions of mineral identity, origin, treatment, composition, age, or rarity are based on information reasonably available to us. Unless accompanied by a laboratory report or explicit guarantee, they should not be interpreted as independent gemological certification.

10. Product and Service Descriptions

We make reasonable efforts to present accurate product and service information. However, descriptions, measurements, colors, images, pricing, availability, and other details may occasionally contain errors or become outdated.

We reserve the right to:

Correct errors;
Clarify descriptions;
Update information;
Limit quantities;
Discontinue offerings;
Reject or cancel an affected order; and
Issue a refund when an order cannot be fulfilled.

A typographical, technical, or pricing error does not require us to sell a product or service at the erroneous price when the error is obvious or when fulfillment would be unlawful.

When an error affects a completed purchase, we may contact you and provide the option to proceed under corrected terms or receive a refund.

11. Orders and Online Purchases

Submitting an order constitutes an offer to purchase the products or services listed in the order.

We may accept or reject an order for legitimate reasons, including:

Product unavailability;
Pricing or description errors;
Payment failure;
Suspected fraud;
Quantity limitations;
Shipping restrictions;
Legal restrictions;
Safety concerns;
Resale activity inconsistent with stated limits; or
Inability to verify order information.

An automated order acknowledgment confirms that we received the order. It does not necessarily constitute final acceptance.

An order is generally accepted when payment is approved and we confirm fulfillment, shipment, pickup, or service scheduling.

We may limit the quantity of an item purchased by one customer, household, payment method, account, or delivery address.

You may not purchase products through the Website for unlawful resale, export, diversion, or other prohibited purposes.

12. Prices, Taxes, and Payment

Prices are displayed in U.S. dollars unless otherwise stated.

Prices may change without notice, but a price change will not ordinarily affect a previously accepted order unless:

The original price resulted from an error;
You approve a modification;
A recurring agreement permits the change after required notice; or
Applicable law requires a change.

Displayed prices may exclude sales tax, shipping, handling, customs charges, or other fees. Applicable charges will be disclosed before final checkout when reasonably calculable.

You authorize us and our payment processor to charge the selected payment method for:

The purchase price;
Applicable taxes;
Shipping or delivery charges;
Disclosed service fees;
Deposits;
Cancellation or nonattendance charges that you agreed to; and
Other amounts clearly disclosed before purchase.

You represent that you are authorized to use the selected payment method.

We may use third-party payment processors. Their services may be subject to separate terms and privacy policies.

13. Returns, Refunds, and Exchanges

Returns, refunds, exchanges, service credits, and order cancellations are governed by our Return and Refund Policy, available on our Legal & Policies page or on request.

Different rules may apply to:

Personalized or custom products;
Opened, used, worn, or damaged goods;
Perishable items;
Hygiene-sensitive products;
Digital products;
Downloadable materials;
Classes or events;
Completed services;
Gift cards;
Clearance or final-sale goods; and
Products excluded from return for health or safety reasons.

Nothing in our policies limits a nonwaivable right or remedy available under applicable consumer law.

Refunds approved by us are generally issued to the original payment method unless otherwise permitted or agreed.

Processing time may depend on the payment provider or financial institution.

14. Shipping, Delivery, and Pickup

Shipping, delivery, and pickup terms are stated in our Shipping Policy, available on our Legal & Policies page or on request.

Delivery estimates are estimates rather than guarantees unless we expressly agree otherwise.

We are not responsible for delays caused by:

Carriers;
Weather;
Natural disasters;
Customs processing;
Incorrect addresses;
Transportation disruptions;
Labor disruptions;
Government action;
Security incidents; or
Other circumstances reasonably outside our control.

You are responsible for providing a complete and accurate delivery address.

Additional charges arising from an incorrect or incomplete address may be your responsibility when permitted by law and disclosed before being charged.

For local pickup, you may be required to present an order confirmation and identification.

14.1 International Orders

International orders may be subject to:

Customs review;
Import restrictions;
Duties;
Taxes;
Brokerage charges;
Carrier charges; and
Local regulatory requirements.

Unless checkout expressly states that duties and taxes are included, the recipient is responsible for charges assessed by the destination country or carrier.

You are responsible for determining whether the ordered product may lawfully be imported, possessed, or used in the destination jurisdiction.

We may refuse international shipment of products subject to carrier, customs, safety, or legal restrictions.

15. Gift Cards, Store Credit, and Promotional Codes

Gift cards, store credits, discounts, and promotional codes may be governed by additional terms disclosed when issued.

Unless otherwise stated or required by law:

Promotional codes cannot be combined;
A code may be limited to one use per person, account, or transaction;
Codes have no cash value;
Discounts do not apply retroactively;
Codes may exclude particular products or services;
Credits cannot be used to purchase additional gift cards;
Lost or stolen codes may not be replaceable; and
Fraudulent or unauthorized use may result in cancellation.

Expiration, service-fee, and cash-redemption rules for gift cards and store credits will be administered in accordance with applicable law.

16. Optional Memberships and Recurring Services

When you enroll in an automatically renewing membership or subscription, the material terms will be presented before enrollment, including:

The amount and frequency of charges;
The goods, services, credits, or benefits included;
The length of any trial or promotional period;
The date or circumstances under which billing begins;
The renewal frequency;
How prices may change;
How to cancel; and
Any minimum commitment.

By affirmatively enrolling, you authorize recurring charges to the payment method provided until the membership is canceled or otherwise ends.

We will provide an acknowledgment containing the applicable recurring terms and cancellation instructions.

You may cancel using the method described at enrollment and in your account or membership documentation. Cancellation will take effect according to the disclosed terms and applicable law.

Unless expressly stated, canceling a recurring plan prevents future renewal charges but does not automatically refund amounts already paid or reverse benefits already used.

We will provide notices of material changes, trial conversions, or renewal events when required by applicable law.

17. Classes, Workshops, Events, and Group Programs

Registration for a class, workshop, event, or group program may be subject to additional rules regarding:

Attendance;
Age eligibility;
Materials;
Photography;
Recording;
Conduct;
Cancellation;
Transferability;
Refunds;
Safety; and
Participation requirements.

We may change an instructor, schedule, format, room, or reasonable program detail when necessary.

If an event is canceled by us, our responsibility will ordinarily be limited to the remedy stated in the applicable event policy, such as rescheduling, credit, or refund of the registration amount.

Attendees must behave respectfully and follow reasonable instructions. We may remove a person whose conduct is disruptive, threatening, unsafe, harassing, discriminatory, unlawful, or materially interferes with the experience of others.

18. Promotions, Contests, and Giveaways

Each contest, sweepstakes, drawing, giveaway, or similar promotion will be governed by:

These general provisions;
Any promotion-specific announcement; and
Separate official rules issued for that promotion.

When promotion-specific rules conflict with this section, the promotion-specific rules control.

18.1 Eligibility

Unless separate rules state otherwise, promotions are open only to legal residents of the eligible geographic area who are at least 18 years old.

Employees, contractors, promotion administrators, and members of their immediate households may be excluded.

Promotions are void where prohibited or restricted.

18.2 Chance-Based Sweepstakes

For a chance-based sweepstakes, no purchase or payment will be necessary to enter or win.

The official rules will explain:

The entry period;
Available entry methods;
Eligibility restrictions;
Prize descriptions;
Approximate retail values;
Winner-selection method;
Odds or factors affecting the odds;
Notification procedures;
Claim deadlines;
Sponsor information; and
Other material conditions.

Making a purchase will not improve the odds of winning a chance-based sweepstakes.

18.3 Skill-Based Contests

A skill-based contest may be judged using criteria stated in its official rules, such as originality, relevance, craftsmanship, presentation, or another disclosed standard.

The decision of the designated judges will be final to the extent permitted by law.

18.4 Winner Verification and Prizes

Potential winners may be required to provide:

Proof of identity;
Proof of eligibility;
A valid mailing address;
A declaration or affidavit of eligibility;
Tax information;
A liability release; or
A publicity release where lawful.

A potential winner may be disqualified for failing to respond by the stated deadline, providing inaccurate information, violating the rules, or engaging in manipulation or fraud.

Prizes are not transferable or redeemable for cash unless stated otherwise. We may substitute a prize of reasonably comparable or greater value when the advertised prize becomes unavailable.

Winners are responsible for taxes and expenses not expressly included in the prize.

18.5 Promotion Integrity

We may disqualify entries or participants associated with:

Automated entry methods not expressly permitted;
Multiple identities;
False information;
Tampering;
Harassment;
Interference with administration;
Fraud; or
Violation of official rules.

We may suspend, modify, or cancel a promotion when fraud, technical failure, security compromise, natural disaster, legal restriction, or another circumstance materially affects fair administration.

19. SMS and Mobile Messaging Terms

By affirmatively enrolling in our mobile messaging program, you consent to receive messages from or on behalf of The Portal at Living Energy at the mobile number you provide.

Depending on the selection made during enrollment, messages may include:

Appointment confirmations and reminders;
Order updates;
Account alerts;
Customer-service messages;
Event information;
Promotional offers;
Product announcements;
Abandoned-cart reminders; and
Other messages described during enrollment.

Consent to receive promotional messages is voluntary and is not a condition of purchasing a product or service.

Message frequency varies. Message and data rates may apply under your wireless plan. We do not charge a separate fee for receiving messages, but your carrier may do so.

You represent that:

You are the subscriber or authorized user of the mobile number provided;
You are authorized to consent to messages at that number; and
You will notify us or opt out if the number is reassigned.

You may withdraw consent or opt out using a reasonable method, including replying STOP to a message when that option is supported. You may receive one final message confirming the opt-out.

For assistance, reply HELP or contact us using the information below.

Opting out of one messaging program may not cancel a separately authorized program unless required by law or clearly stated.

Wireless carriers are not responsible for delayed or undelivered messages.

Message delivery is not guaranteed and may be affected by carrier availability, device settings, network interruptions, number changes, or technical problems.

We may change the number or short code used for the program. Current opt-out and support instructions will be provided when reasonably necessary.

20. Email Communications

You may receive transactional emails concerning:

Purchases;
Appointments;
Accounts;
Payments;
Returns;
Security;
Policy changes;
Customer support; and
Other matters connected to an existing transaction or relationship.

Promotional email is optional where consent is required.

You may unsubscribe from promotional emails using the link provided in the message or by contacting us. An unsubscribe request will not prevent necessary transactional or administrative communications.

21. Intellectual Property Rights

The Website and its contents are owned by or licensed to the Company and are protected by applicable copyright, trademark, trade-secret, publicity, and other intellectual-property laws.

Protected material may include text, articles, product descriptions, photographs, illustrations, artwork, graphics, logos, icons, audio, video, course material, downloads, software, code, databases, page layouts, the selection and arrangement of content, and the overall design and appearance of the Website.

Subject to these Terms, we grant you a limited, personal, revocable, nonexclusive, nontransferable license to access and use the Website for lawful personal purposes and legitimate interactions with our business.

This license does not transfer ownership.

Without prior written permission, you may not:

Reproduce substantial Website content;
Republish content on another website;
Sell, license, or commercially exploit Website material;
Create derivative works;
Remove copyright or proprietary notices;
Use photographs or graphics separately from their intended context;
Scrape or systematically collect Website content;
Use Website content to train or populate a commercial database or artificial-intelligence system;
Mirror, frame, or embed substantial portions of the Website;
Misrepresent the source of Website content; or
Use our materials in a manner likely to cause confusion or imply endorsement.

You may print or save a reasonable number of pages for personal records relating to an order, appointment, product, or service.

All rights not expressly granted are reserved.

22. Trademarks and Brand Features

The Company name, public-facing business name, logos, slogans, product names, service names, graphics, trade dress, and other brand features may be trademarks or proprietary identifiers of the Company or their respective owners.

You may not use these marks in a way that:

Suggests sponsorship, approval, or affiliation where none exists;
Creates customer confusion;
Disparages or misrepresents the Company;
Is incorporated into another business, product, domain, social-media name, or advertising campaign; or
Otherwise violates applicable law.

References to third-party names or products are for identification and do not imply endorsement unless expressly stated.

23. User Submissions, Reviews, and Feedback

The Website may permit customers to submit reviews, photographs, comments, testimonials, questions, feedback, or other material ("User Content").

You retain ownership of original User Content you create. By submitting User Content to us or through a public Website feature, you grant the Company a nonexclusive, worldwide, royalty-free, sublicensable license to host, store, reproduce, adapt for formatting, publish, display, and distribute that content for purposes connected to operating, improving, and promoting the Company and its offerings.

This license does not authorize us to materially falsify your experience or attribute statements to you that you did not make.

You represent that:

You own or have permission to submit the content;
The content is accurate to the best of your knowledge;
The content does not violate another person's rights;
The content does not disclose confidential information without permission;
Any material connection, incentive, or free product associated with a review is disclosed; and
The content complies with these Terms.

You may not submit User Content that is unlawful, fraudulent, defamatory, threatening, harassing, discriminatory, obscene, invasive of privacy, infringing, malicious, commercial spam, or unrelated to the relevant product, service, or discussion.

We may moderate, decline, edit for formatting, or remove User Content, but we have no obligation to review every submission.

Feedback and suggestions concerning our business may be used without payment or restriction, provided we do not identify you publicly without permission where permission is required.

24. Copyright Concerns

A person who believes that Website content infringes a copyright may submit a written notice containing sufficient information for us to identify:

The copyrighted work;
The allegedly infringing material;
The location of that material;
The complaining party's contact information;
The basis for the complaint; and
Any other information required by applicable law.

Mailing Address: 649 Dolliver St, Pismo Beach, California 93449

Knowingly submitting a materially false infringement notice may create legal liability.

25. Prohibited Uses

You may use the Website only for lawful purposes.

You agree not to use the Website to:

Violate any federal, state, local, or international law;
Commit or facilitate fraud;
Exploit or endanger a minor;
Harass, threaten, stalk, or impersonate another person;
Submit false account, order, payment, or appointment information;
Send spam, chain messages, or unauthorized solicitations;
Collect information about other users without authorization;
Upload malicious code;
Circumvent security controls;
Test system vulnerabilities without written authorization;
Access another person's account;
Interfere with Website operation;
Overload Website infrastructure;
Launch a denial-of-service attack;
Manipulate reviews, promotions, prices, availability, or transactions;
Use automated systems to purchase limited products unfairly;
Scrape or harvest Website content without authorization;
Reverse engineer Website software except where such restriction is prohibited;
Use the Website to develop a competing database or service;
Misrepresent an affiliation with the Company;
Resell access to Website accounts or features; or
Encourage another person to engage in prohibited conduct.

We may investigate suspected violations and cooperate with service providers or lawful authorities when appropriate.

26. Linking to the Website

You may link to a publicly available Website page in a fair and lawful manner that does not damage our reputation or imply an affiliation, endorsement, sponsorship, or partnership that does not exist.

You may not:

Frame the Website within another service without permission;
Use a link in connection with unlawful or misleading content;
Use our logo as a link without permission;
Suggest that we endorse another business without authorization; or
Bypass access controls.

We may withdraw linking permission when a link is misleading, unlawful, technically harmful, or inconsistent with these Terms.

27. Third-Party Websites and Services

The Website may contain links to or integrations with third-party services, including payment processors, scheduling providers, maps, social media platforms, video or audio hosts, shipping carriers, review services, analytics providers, and other external websites.

Third-party services are operated independently. Their content, availability, security, accessibility, privacy practices, and terms are controlled by those providers.

A link or integration does not necessarily constitute our endorsement.

You use third-party services at your own discretion and subject to their applicable terms.

We are not responsible for loss caused solely by an unaffiliated third party's service except to the extent liability cannot lawfully be excluded.

28. Website Information and Reliance

We attempt to provide useful and accurate information, but Website content is general in nature and may not address every circumstance.

Information may become outdated, incomplete, or inaccurate. We may update content but are not obligated to revise every page immediately after a change.

You are responsible for evaluating information before relying on it for an important decision.

No Website article, product description, spiritual interpretation, testimonial, frequently asked question, or general communication creates a professional relationship or guarantee unless expressly stated in a signed agreement.

29. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.

THE COMPANY DOES NOT GUARANTEE THAT:

THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE;
DEFECTS WILL ALWAYS BE CORRECTED;
THE WEBSITE OR ITS SERVERS WILL BE FREE FROM HARMFUL CODE;
INFORMATION WILL ALWAYS BE COMPLETE OR CURRENT;
A PRODUCT OR SERVICE WILL PRODUCE A PARTICULAR RESULT; OR
THE WEBSITE WILL MEET EVERY USER'S REQUIREMENTS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY OTHER WARRANTY THAT MAY OTHERWISE ARISE BY LAW, USAGE, CUSTOM, OR COURSE OF DEALING.

PRODUCTS MANUFACTURED BY THIRD PARTIES MAY BE COVERED BY WARRANTIES OFFERED BY THEIR MANUFACTURERS. WE DO NOT PROVIDE AN ADDITIONAL MANUFACTURER WARRANTY UNLESS EXPRESSLY STATED.

THIS SECTION DOES NOT EXCLUDE WARRANTIES OR CONSUMER RIGHTS THAT CANNOT LAWFULLY BE WAIVED.

30. Technology and Security Disclaimer

We use reasonable measures intended to maintain the Website, but internet-based systems cannot be guaranteed to be completely secure.

You are responsible for:

Maintaining current device and browser security;
Using appropriate antivirus and backup tools;
Protecting passwords;
Reviewing downloaded files before opening them; and
Maintaining copies of important records.

To the maximum extent permitted by law, we are not responsible for damage caused by malicious software, unauthorized third-party attacks, corrupted files, or external service failures that were not caused by our failure to use legally required care.

31. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS OWNERS, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATING TO:

USE OF OR INABILITY TO USE THE WEBSITE;
WEBSITE INTERRUPTION;
LOSS OF DATA;
LOSS OF PROFITS OR REVENUE;
LOSS OF BUSINESS OPPORTUNITY;
LOSS OF GOODWILL;
RELIANCE ON GENERAL WEBSITE CONTENT;
THIRD-PARTY WEBSITES OR SERVICES; OR
UNAUTHORIZED ACCESS NOT CAUSED BY OUR FAILURE TO EXERCISE LEGALLY REQUIRED CARE.

WHERE A LIMITATION OF TOTAL LIABILITY IS PERMITTED, OUR AGGREGATE LIABILITY ARISING FROM A PARTICULAR PRODUCT, SERVICE, ORDER, OR APPOINTMENT WILL NOT EXCEED THE GREATER OF:

THE AMOUNT YOU PAID TO US FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM; OR
$100.

THIS LIMITATION DOES NOT APPLY TO:

LIABILITY THAT CANNOT LAWFULLY BE LIMITED;
RIGHTS OR REMEDIES THAT CANNOT LAWFULLY BE WAIVED;
OUR WILLFUL MISCONDUCT;
GROSS NEGLIGENCE WHERE IT CANNOT BE LIMITED;
FRAUD;
PERSONAL INJURY CAUSED BY A LEGALLY ACTIONABLE FAILURE; OR
ANY OTHER EXCLUDED CATEGORY REQUIRED BY LAW.

Some jurisdictions do not allow particular warranty exclusions or damage limitations. In those jurisdictions, the applicable limitation will operate only to the maximum extent permitted.

32. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless the Company and its owners, affiliates, officers, directors, employees, contractors, agents, licensors, and service providers from claims, liabilities, losses, judgments, penalties, damages, costs, and reasonable attorneys' fees arising from:

Your material violation of these Terms;
Your unlawful use of the Website;
Your infringement of another person's rights;
User Content submitted by you;
Fraudulent or unauthorized activity through your account when caused by your acts or omissions; or
Your misuse of a product or service contrary to clear safety instructions.

This obligation does not require you to indemnify a protected party for that party's own unlawful conduct, negligence, or other responsibility where such indemnification is prohibited.

We may control the defense of a covered claim, and you agree to provide reasonable cooperation.

33. Governing Law

These Terms and disputes arising from them are governed by the laws of the State of California, without regard to conflict-of-law principles, except where federal law or another jurisdiction's nonwaivable consumer law applies.

34. Venue and Jurisdiction

Unless another forum is required by applicable law, any court proceeding arising from these Terms or the Website will be brought in a state or federal court having jurisdiction in or over San Luis Obispo County, California.

You consent to the personal jurisdiction of those courts, subject to any nonwaivable right to bring a qualifying matter in small claims court or another legally required forum.

Nothing in this section prevents either party from seeking temporary or emergency relief from a court with appropriate jurisdiction to prevent immediate harm.

35. Time for Bringing Claims

To the extent permitted by law, a claim arising from the Website or these Terms must be brought within one year after the claimant knew or reasonably should have known of the facts giving rise to the claim.

This contractual period does not apply where:

Applicable law prohibits shortening the limitations period;
A nonwaivable consumer-protection period applies;
The claim involves conduct for which such a limitation is unenforceable; or
Another written agreement expressly provides a different period.

36. Suspension and Termination

We may suspend or terminate your access to all or part of the Website when reasonably necessary because of:

A violation of these Terms;
Fraud or suspected fraud;
Security concerns;
Harassment or abuse;
Unlawful activity;
Nonpayment;
Misuse of accounts or promotions;
Threats to personnel or customers; or
Discontinuation of the Website.

Termination does not eliminate provisions that, by their nature, should survive, including provisions relating to payment, intellectual property, disclaimers, liability limitations, indemnification, governing law, and dispute resolution.

37. Force Majeure

We will not be responsible for delay or failure caused by events reasonably beyond our control, including natural disasters, fire, flood, earthquake, severe weather, epidemic or public-health emergency, utility interruption, internet or telecommunications failure, cyberattack, labor disruption, carrier interruption, government order, civil unrest, war, supply-chain disruption, or failure of a critical third-party provider.

This section does not excuse an obligation to provide a refund when a refund is required by law.

38. Electronic Communications and Signatures

You agree that electronic records, notices, confirmations, disclosures, and communications may satisfy legal requirements that information be provided in writing, to the extent permitted by law.

Selecting a checkbox, pressing an acceptance button, completing a purchase, or using another electronic acceptance method may constitute an electronic signature and agreement to the terms presented.

You are responsible for maintaining a valid email address and reviewing communications relating to your account, orders, and appointments.

39. Assignment

You may not assign or transfer these Terms or an account without our prior written consent.

We may assign these Terms in connection with a merger, reorganization, financing, sale of assets, transfer of ownership, or other business transaction, subject to applicable law.

40. No Waiver

A failure or delay in enforcing a provision does not waive the right to enforce that provision later.

A waiver is effective only when made in writing by an authorized Company representative and applies only to the specific circumstance identified.

41. Severability

If a provision of these Terms is found invalid, unlawful, or unenforceable, that provision will be limited or modified to the minimum extent necessary to make it enforceable when possible.

The remaining provisions will continue in effect.

42. Section Headings

Section headings are included for convenience and do not alter the meaning of these Terms.

43. Entire Agreement

These Terms, our Privacy Policy, and any applicable transaction-specific policy or signed agreement constitute the complete agreement between you and the Company concerning the Website and the applicable online transaction.

They replace prior or contemporaneous Website-related communications concerning the same subject matter.

44. Contact Information

Questions, feedback, complaints, accessibility concerns, and technical-support requests regarding the Website may be directed to:

The Portal at Living Energy

Telephone: (805) 433-7685
Mailing Address: 649 Dolliver St, Pismo Beach, California 93449, United States

For questions about an order or appointment, include the relevant order or confirmation number, but do not send full payment-card information, account passwords, government identification numbers, or other unnecessary sensitive information when contacting us.

Thank you for visiting our Website.